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Regular Office Hours:
Monday-Friday 8:00 am to 5:00 pm

Technical Support:
Monday - Friday 8:00 am to 5:00 pm
530.249.0045 Technical Support Analyst
support@sacvalleyms.org

After hours (24/7): ICA Help Desk:
877.442.2247

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For Members

Member Resources

Policies

2015 Annual Review
2016 Annual Review
Accounting Manual
Amendment of Data
Auditing of Access to and Use of HIE Information
Authentication of System Users
Breaches of Protected Health Information
Code of Ethics
Compliance with Law and Policy
Conditions for Participation
Conflict of Interest Policy
Correctly Matching Patients to Their Records
Document Retention
Executive Compensation
Governance
Human Resources Manual
Individual Participation and Control of Information Available Through the HIE
Information Subject to Special Protection
Minimum Necessary
Mitigation
Notice of Privacy Practices & Consent
Policy, Procedure, Forms: Document Consistency and Audit Requirement
Public Reporting and Transparency
System Security Practices
Uses and Disclosures of Health Information
Vault Access
Whistleblower Protection
Workforce, Agents, and Contractors

Opt Out/Informational Materials

Microsoft® Word® and Publisher® documents provided for your own branding/editing.

Forms

Go to Forms Page

Procedures

Amendment of Data Procedure
Auditing of Access to and Use of HIE Information Procedure
Authorized User Access
Breaches of Protected Health Information/Incident Response
Hiring Procedure
Individual Participation and Control of Info Available Through the HIE Procedure
Information Subject to Special Protection
Marketing Procedure
New Participant On-Boarding Procedure
Notice of Privacy Practices & Consent
Participant Notes: Address & Delivery Processing & Tracking
Policy, Procedure, Forms Procedure
Quality of Displayed Data Procedure
Uses and Disclosures of Health Information
Vault Access Procedure
Vendor Management Procedure

Technical Documents

CA Address Book Full Text Searching - A Quick Guide
CareAlign Audit -Reports - A Quick Guide
CareAlign Direct Train the Message Administrator Agenda CA 3.2.10+
CareAlign Lab Configuration Quick Guide
CareAlign Report Overview
CareAlign System Administrator and Group Access Chart for 3.2.10
HIPAA Training Study Guide
Shared Mailboxes - A Quick Guide
The Global Address Bulk Upload Tool
Vault Admin

Portal

CareAlign Production Portal

CareAlign UAT Portal

Contact info

SacValley MedShare

1601 Esplanade Suite 1A, Chico, CA 95926
530.258.2544 Project Manager
530.249.0045 Technical Support Analyst
info@sacvalleyms.org

Business hours

Regular Office Hours:
Monday-Friday 8:00 am to 5:00 pm

Technical Support:
Monday - Friday 8:00 am to 5:00 pm
530.249.0045 Technical Support Analyst
support@sacvalleyms.org

After hours (24/7): ICA Help Desk:
877.442.2247